I called Soundstop with lots of questions and the person I spoke with was extremely knowledgeable and helpful. I ended up purchasing soundproofed plasterboards and genie clip system from them
Two alcoves with independent stud walls built and insulation/clips installed.
The result? It works, was sceptical it would,so it was a gamble, sound reduced from neighbours is 70% less and now feel like our semi detached house is more like a fully detached! I’m glad I did it, took me 2 days in total.
All products for a LB2 soundproof ceiling are as expected and delivered on time. The advice given before ordering and before installation was second to none. The guys at soundstop really care that your project goes well. Can't recommend them enough!
From query to delivery always a pleasure to do business with. Can recommend enough. We have used both the standard and advanced (sbx) sm20 systems and they have both made a huge difference in a mid terraced house.
I am very happy with the product, delivery and services, top rated.
Will always recommend and use Soundstop.
Kind regards George
Soundstop are truly amazing at what they do. As a DIYer I need help and advice lots and the team are always there to help out.
The products themselves are top quality and worth of any recording studio never mind my party wall!
Keep up the good work!
The service from the team at Soundstop has been amazing. Jim advised me in the early stages and took my thinking to an end design which is now installed and working beyond my expectations Thankyou
The items I have purchased from soundstop have been very useful in the application used to carry out the job requirements on the job that had to be done, the service from Lucy and Jim have been outstanding would use soundstop and would certainly recommend there services to another company or individual
All-round excellent service. Had a phonecall to confirm order minutes after making it online & had further calls keeping me updated on delivery. Very friendly & were more than happy to give some advice when needed.
Genie clips & bars were simple to install & there's good articles on the website for reference. Haven't heard anything from my neighbours yet!
I'd like to thank the team at Soundstop, they completely exceeded my expectations. The customer service is second to none and the delivery was on time as agreed. Very highly recommended.
I don’t think in nearly 23 years I’ve ever dealt with a company so efficient, knowledgeable and helpful! Delivery was very quick. When I needed some technical assistance, Jim was more than helpful. So much so that I felt I should’ve paid him a consultancy fee! Such a pleasure to do business with Soundshield. Amazing!
Very helpful, in helping us to what we needed to order, to soundproof our wall, it all arrived on time, first class service, will be using them again, Thankyou soundproof, for all your help.
My experience of phoning Soundstop for general help with soundproofing and specific help with their products has been a unique experience. A genuine desire to help backed up with the actual knowledge to be so.
I just wish all support calls could be so fruitful.
Very helpful staff meant that a non sound DIY person could buy and install with confidence.
Thank you for your time and help
We had great telephone support whilst choosing the product. We bought Tecsound 70 which was easy to fit ( following the good instructions ) It is a great product and seems to work well. The carpet fitter was amazed by it and the shop are now interested in knowing more! Would recommend both Stopsound and the product