I've recently placed two separate orders and on both occasions I received SUPERB service ... not only a personal call each time to acknowledge my order and arrange delivery but when I had an important question, I was very promptly called and provided with detailed information from someone who clearly knows their product!
Excellent job Soundstop and thank you. You've set the bar high!
Very quick and reliable service, and a good price! Thank you!!!
I recently undertook two soundproofing DIY projects starting with a small 2.5 m square infill to a former doorway followed by an 11m square stud wall soundproofing plan that in total took 20cm from the length of a room. Soundstop.co.uk provided expert advice to aid my planning and ensured that all the specialist materials required were readily available for me to carry out the projects to a very satisfactory standard. I would recommend their services to all and would not hesitate to use them again in the future.
The guys at Soundstop were great to deal. I got good product advice and they also arranged for a relatively local pick up for me, saving approx £80.00 on delivery. To future potential customers I dont think you would go far wrong using these guys.
The product works really well to create clarity of sound and heighten volume.
Soundstop were very helpful in answering queries beforehand about Tecsound and supplying the product. Thank you.
I will line the back of the plasterboard on all my walls when doing any future renovations. An excellent product. Especially when comnbined with Rockwool RWA3.
We purchased these floor tiles to improve sound and heat insulation for a roof terrace. The original roof although filled with correct insulation, the winds we experience where we live were putting a strain on the existing structure. Now the terrace has this brilliant flooring my son's room directly below is completely insulated for sound. Best product ever!
This is the second time I’ve used Soundstop to supply the products to install their Genie Clip direct to wall system. On both occasions installation has been straightforward and the soundproofing has been highly effective. There’s plenty of useful documentation and videos on the website, so this is an easy option for a competent DIY.
One thing to bear in mind is that the acoustic plasterboard and the Tecsound membrane are both very heavy, making installation a two-man job.
Very helpful staff who really do care about you getting that delivery!
Product seems good, haven't finished the install yet.
The rolls are very heavy. Get a young strong friend to lift them for you. Cheers!
Best on line ‘sound insulation’ advice on website. Very helpful and knowledgeable in advising on products on phone.
Efficient and friendly service. Great ‘on hold’ music! A pleasure to deal with.
Accurate and quick with the quote and Soundstop helped again quickly when I needed to change my order.
I was so happy I called as they were very helpful and I would have ended up ordering the incorrect product for what I wanted. Very helpful!
If only I could say the same about the delivery driver. Very rude, pushy, inpatient! I suggest get a new driver or someone can teach him some manners and a smile costs nothing!
I would not hold the driver against the product and help I received from Soundstop.
Very pleased with the brackets I purchased from soundstop, easy to install and good quality. Very helpful advice and fast delivery.
Thank you very much.
Always amazing friendly service coupled with expert professional advice .. first class every time!
I’ve used this in many studio builds - very good mass loaded sheet. Sound stop always give a great price and the comms and support are spot on - you get calls all the way until delivery.
Great ordering procedure! Helpful staff! Delivered when expected! Great result!
Fast, efficient, competitive and a great website for information.
Excellent system to remove creeks from nailed/ screwed floorboards.