Based on 375 reviews
83%
(313)
10%
(39)
4%
(15)
1%
(2)
2%
(6)
Bought some SM20 and contact adhesive over the phone to arrange my own collection from the depot. Was a great experience and the team were super helpful. Appreciated that they listened to what I wanted to achieve, made suggestions without pushing or overselling, and made the transaction easy. The installation was simple enough and the result is as expected for my situation, not 100% reduction but a noticeable difference which is what I was aiming for. The team explained what I would need to get a better reduction but I didn't want to go the whole way. Would happily use again for future projects.
Great product, swift delivery, reasonable delivery costs, and a personal service, I got a call minutes within making my order. Top quality company
I needed sound isolation tape for floor joists on a new build. Phoned and got good advice and quick service.
Product easy to fit and does the job. Floors have a slight spring and sound is muffled.
Very impressed with the service from Soundstop, competative pricing, knowledgable and very helpful, pleasure to deal with. Would recommend.
Fabulous customer service, the help I received working out what I needed to order was invaluable and very reassuring. Everyone I spoke to was super helpful and very positive. The website is clear, full of tips and information and easy to use. Thank you.
I ordered tecsound 100 on line and received a phone call about 5mins after ordering! They went through the delivery procedure and I was really impressed. I've sandwiched the tecsound between 2 sheets of soundstop plasterboard and the wall feels really dead when tapping it now. I haven't finished soundproofing the room yet, but it's already had a big impact.
I used Tecsound FT55 AL Acoustic Pipe Wrap on a noisy soil pipe and was really impressed. It was straightforward to apply by following the instructions, and the difference in noise is impressive. highly recommended if you’re dealing with pipe noise.
Very helpful advice when I rang with a query. Delivered on date requested and kept me updated on time. The installation instructions on website were thorough and informative. The SM20 with SBx upgrade was straitforward to install but best with two people.
Delivery was great and products arrived in good condition. We did have 2 entirely unused packs though, after using the online calculator to decide how much to order. This has wasted over £80 and the returns policy is not favourable, taking £50 as a restock fee on top of return shipping costs! Will try to sell the extras instead but it's disappointing to say the least.
Hi Shona - we've tried to phone and email to get to the bottom of this. If you can give us a call we work out what has gone wrong and sort it out.
Impressed that the product is so easy to work with given its heavy weight. However I’m confused as to why I was advised to buy three roles as I have 1.5 left over. Apart from the expense, I have nowhere to store it.
I recently created a stud genie clip wall with tecsound sandwiches between two layers of acoustic plasterboard. It works amazing and the sound reduction is very very good. But tec sound is very very heavy so you may need a hand if you are installing on your own.
Purchased hoods after several discussions with staff. Jim was super helpful advising on the project. The hoods performed better than expected. Very pleased and will instal across my portfolio now. Excellent specialist operation with penty g time to discuss requirements and execute solutions. Highly recommended
Great company to purchase from . Would very much recommend. Oh and the products are first class too !
It was a pleasure working with you. Great communication, quick delivery, top items
Acoustic panel enquiries dealt with well. Ordering was easy. Arranging a delivery date was easy. Delivery delayed twice (once at the warehouse and then by the courier). Both times Soundstop were superb in getting answers and ensuring delivery. On the plus side the delivery driver was great in getting delivery where I wanted (due to very narrow streets). Panels are now awaiting a volunteer team to install them.
Echo Panels are well made.
Easy to install.
Thank you. mwif.
My only negative is that we were advised we needed 2 rolls, but only needed one.
Excellent service as always competitive pricing delivery arrived on time
